Return & Satisfaction Policy

At TherapyLasers.com, your satisfaction is our top priority. We back every new or pre‑owned laser with a 30‑day, no‑risk satisfaction guarantee, because we know the difference a high‑quality device can make—whether you’re treating patients, pets, or performance animals.

30‑Day Satisfaction Guarantee

• Professional Practitioners: Receive a 100% refund once we receive the system back in like‑new condition. We encourage you to test the laser on multiple patients during this period—you’ll see why our devices deliver superior clinical results.
• Home & Animal‑Owner Users: A 15% restocking fee applies. This fee helps cover our costs (including a complimentary $1,495 training package and phone support) while ensuring confident purchasing decisions.

How to Return Your System

1. Ship To:
   TherapyLasers.com
   Returns Department
   913 Main Street
   Louisville, CO 80027
2. Your Responsibility:
   You cover return shipping—select your preferred carrier, insurance, and delivery speed. We strongly recommend insuring your package. If a unit arrives damaged, we cannot issue a full refund.
3. Timing:
   Returns must ship within 30 days of delivery. Plan ahead to avoid expedited shipping costs after day 28.

Exceptions

Accessories and built‑to‑order systems are not eligible for return.

Thank you for choosing TherapyLasers.com. Our team is here to ensure a seamless experience—from purchase and training through every treatment. For questions, visit our Contact Us page or call 1‑800‑388‑0850.