Return & Satisfaction Policy
We want you comfortable with what you bought. Every new or pre-owned laser we sell is backed by a 30-day, no-risk guarantee.
Full refund when system returned in like-new condition
Covers complimentary $1,495 training package included
How to Send a System Back
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1
Ship To Our Returns Department
Package the system and ship it to our Colorado facility:
TherapyLasers.com
Returns Department
913 Main Street
Louisville, CO 80027 -
2
Your Responsibility
Return shipping is on you. Choose whichever carrier, insurance, and delivery speed you prefer. We strongly recommend insuring your package, because if a unit arrives damaged, we cannot issue a full refund.
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3
Timing
Returns must ship within 30 days of delivery. Plan ahead to avoid expedited shipping costs after day 28.
Exceptions
Not Eligible for Return
Accessories and built-to-order systems are not eligible for return. If you are not sure whether an item qualifies, ask us before you order.
Questions About Returns?
If anything about a return is unclear, call us. A real person will walk you through it, from purchase through every treatment after.