Return & Satisfaction Policy
Your satisfaction is our top priority. We back every new or pre-owned laser with a 30-day, no-risk guarantee.
Full refund when system returned in like-new condition
Covers complimentary $1,495 training package included
How to Return Your System
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1
Ship To Our Returns Department
Send your system to our Colorado facility:
TherapyLasers.com
Returns Department
913 Main Street
Louisville, CO 80027 -
2
Your Responsibility
You cover return shipping—select your preferred carrier, insurance, and delivery speed. We strongly recommend insuring your package. If a unit arrives damaged, we cannot issue a full refund.
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3
Timing
Returns must ship within 30 days of delivery. Plan ahead to avoid expedited shipping costs after day 28.
Exceptions
Not Eligible for Return
Accessories and built-to-order systems are not eligible for return. Please contact us before ordering if you have questions about eligibility.
Questions About Returns?
Our team is here to ensure a seamless experience—from purchase through every treatment.